Privacy Policy

Introduction

This policy sets out how Nexties (we, us, our) collects, uses and discloses personal information. Personal information is information about an identifiable individual (i.e. a natural person) (you).

We comply with the New Zealand Privacy Act 2020 (Act).

You can find out further information about the Act at www.privacy.org.nz.

By using our website, mobile applications, and any related products and services (collectively, the "Platform"), you consent to the collection, use, and sharing of your personal information as described.

Special attention is given to safeguarding minors. Personal data of users under 18 is treated with extra care and is never shared with third parties for marketing purposes.

Personal information we collect

We collect personal information about you, including:

your name
your date of birth and/or age
your gender
your username
your password
your location (e.g. address, GPS location, latitude/longitude, coarse or fine etc)
your contact details (e.g. postal address, email address, phone number, twitter handles)
about your interactions with us
your computer or network (e.g. browser identifiers/fingerprints, IP address, network information, International Mobile Equipment Identity (IMEI) number)
your billing information (e.g. credit card, purchase history)
analytics, course interactions and internet activity (whether on the Platform or any other website)

How we collect your personal information

We may collect your personal information from you, when you provide that personal information to us, including via:

our Platform
an electronic form or application
a registration or subscription process
any other means authorised or requested by you

We may also collect your personal information from:

publicly available information
third parties, where you have authorised or requested us to do so

Why we collect your personal information

We collect your personal information when it is necessary for a purpose connected with a function or activity that we carry out, including to:

verify your identity
communicate with you
provide products and services (e.g. facilitate enrolment into a course)
market our products and services
improve and personalise our products and services for you
improve the way we provide our products and services
communicate with you
carry out research and statistical analysis

Disclosing your personal information

We may disclose your personal information to:

any institution providing a course via the Platform including the employees and/or contractors of the institution (“Course Provider”), including as part of the enrolment process
third party services providers for payment and hosting purposes
a person who can require us to supply your personal information (e.g. a regulatory or government authority)
any other person authorised by the Act or another law (e.g. a law enforcement agency)
any other person authorised or requested by you

whether located in New Zealand or overseas.

Once your personal information is disclosed to a third party, your personal information will be dealt with in accordance with that third party’s privacy policy.

We may store personal information within services provided by cloud service providers based in New Zealand or overseas.

Protecting your personal information

We will take reasonable steps to ensure your personal information is securely stored and safe from loss, unauthorised activity or misuse. However, please be aware that the internet is not a secure environment. If you send us any information over the internet (in whatever way or format), you send it at your own risk.

If information is not provided

If you do not provide all or any part of the personal information we request, you may be unable to set up an account with us and/or we may be unable to provide (or continue to provide) products and services to you.

Accessing and correcting your personal information

You can ask for the personal information we hold about you (if it is readily retrievably by us). Before we provide any information to you, we will need evidence that you are the individual to whom the personal information relates.

If your personal information is wrong, you can ask for it to be corrected. If we consider that the correction is reasonable (and we are reasonably able to make the correction), we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

Cookies and Tracking Technologies

We use ‘cookies’ on our Platform. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They are small text files that are placed on your computer by the websites that you visit.

We use cookies and similar technologies to improve your experience on the Platform, understand how users interact with our products and services, and personalise content. These may include session cookies, analytics tools, and third-party tracking technologies (e.g., Google Analytics).

By using the Platform, you consent to our use of Cookies and Tracking Technologies. We do not use cookies to collect sensitive personal information or share identifiable data with third parties for advertising purposes.

If you do not agree to the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site. Some features of the Platform may not function properly without cookies.

Third Party Content and Links

We are not responsible for the content or practices of third party sites or providers linked from the Platform.

Your consent

By providing information to us (in whatever way or format), you consent to us collecting, using and disclosing that information in accordance with this policy and the Act.

Your rights

You have the right to view, change, delete and withdraw your consent to the collection or use of any personal information we hold about you at any time. For clarity, where you have provided your consent to the sharing of information between us and any Course Provider, you have the right to withdraw such consent at any time by contacting us (at the contact details below) or the Course Provider.

Changes to this policy

We may change this policy by uploading a revised policy to our Platform. The revised policy will apply from the date it is available on our Platform. Your continued use of the Platform means you accept the revised policy.

Contacting us

To submit a request, or otherwise contact us in connection with this policy, please contact us by email (info@nexties.co) for the attention of our privacy officer.

Our address is 2 Marston Street, Parnell, Auckland 1052, New Zealand.

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