New Zealand Diploma in Tourism and Travel (Level 5)
Travel & Tourism
A course by
Toi Ohomai Institute of Technology
A practical one-year qualification that develops skills in tourism and travel management, focusing on delivering quality visitor experiences in both national and international contexts.
In-person study
Face-to-face learning in a physical classroom setting
Windermere Campus, Tauranga
It will take a total of 1 year
Core skills this course teaches
Industry-ready practical skills
Apply core professional and practical skills relevant to the tourism and hospitality sectors in New Zealand and international contexts.
Tourism and travel management
Demonstrate knowledge of management work practices in travel and tourism, including customer service, planning, and marketing.
Sector understanding
Understand the relationships between tourism, travel, hospitality, and the wider business environment.
What You're Signing Up For
This diploma prepares graduates for a dynamic career in New Zealand's tourism and travel sector. The programme emphasises practical skills, industry engagement, and an understanding of the global and local tourism environment. Students learn about management work practices, customer experience, and the relationship between tourism, hospitality, and the wider business environment. Opportunities for hands-on learning include industry visits and field trips. Graduates are eligible for junior management, supervisor, and a range of entry-level roles in tourism, travel providers, activities, accommodation, and events sectors.
Course Content
- Professionalism and Core Skills for Tourism and Hospitality
- Introduction to the Tourism and Hospitality Industry
- Supervisory Skills for Tourism and Hospitality
- Showcasing Tourism, Travel, Hospitality and Gastronomy
- Managing the Customer Experience
- Planning and Marketing for Tourism and Hospitality Enterprise
- Two elective topics from: Tourism Operating Environments; The Destination Experience; Tourism Event Planning Fundamentals; Travel Industry Knowledge
What you need to know first
NCEA Level 2 or equivalent
What sort of industry will this job lead to
Tourism
Travel
Hospitality
Future employment opportunities might be
Trainee and junior management positions in tourism and travel sectors
Supervisor roles in activities, attractions, accommodation, or conferences/events
Positions with travel providers and tourism operators
Known for hands-on, industry-aligned education, Toi Ohomai focuses on giving learners real skills that lead to real outcomes. With strong employer connections, supportive teaching, and clear pathways across certificates, diplomas, and degrees, it’s a place where learning stays relevant and confidence grows over time. Courses span trades, construction, business, health, creative industries, technology, and primary industries, helping learners build experience and momentum for whatever comes next.