New Zealand Certificate in Alpine Resort Operations (Level 3)
Travel & Tourism
A course by
Te Mahi Ako
Gain the skills and knowledge to work across various departments at a New Zealand alpine resort, ensuring guests have enjoyable and safe experiences on the mountain.
Blended study
This is a mix of online learning & face-to-face sessions
It will take a total of 6 months
Core skills this course teaches
Understand alpine resort operations
Develop knowledge of how alpine resorts operate and distinct characteristics of these environments.
Act as a professional team member
Demonstrate professional conduct and work effectively as a team member within an alpine resort.
Apply health and safety practices
Maintain health and safety standards for self, colleagues, and guests within the alpine environment.
What You're Signing Up For
This certificate gives a broad grounding in alpine resort operations, with a focus on professional conduct, health and safety, and customer service skills needed to succeed in a range of roles at alpine resorts in New Zealand. Training and assessment occur mainly in the workplace, with some online components. The programme is designed for people employed or volunteering with regular shifts at eligible alpine resorts.
Course Content
- Knowledge of alpine resort operations and characteristics
- Professional conduct and teamwork in alpine resort settings
- Health and safety in alpine environments
- Customer service skills for resort guests
What you need to know first
Must be employed or volunteering (with regular and consistent shifts) at an eligible alpine resort organisation.
What sort of industry will this job lead to
Hospitality
Tourism
Alpine Resort Operations
Future employment opportunities might be
Team member roles across departments of New Zealand alpine resorts