Travel & Tourism
A course by
SIT
Gain entry-level skills for the tourism and travel industry, focused on visitor experience, customer service, sales, and cross-cultural communication with the New Zealand Certificate in Tourism (Level 3) at SIT.
In-person study
Face-to-face learning in a physical classroom setting
Invercargill, Invercargill
It will take a total of 21 weeks

Demonstrate the skills to provide a positive and meaningful experience for visitors in tourism and travel settings.

Apply effective communication and sales techniques for visitor attraction and support roles in tourism.

Implement practical workplace skills popular in the tourism and travel industry.
The New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience, Tourism and Travel is designed for those looking to start a career in New Zealand’s tourism or travel industries. Students learn to support and enhance visitor experiences, develop customer service and sales abilities, understand tourism workplace practices, and gain knowledge about New Zealand destinations and industry significance. The programme prepares graduates for frontline and support roles in the vibrant tourism sector.
What you need to know first
For school leavers: 10 credits at NCEA Level 1 in both literacy and numeracy
At least three years secondary education

Tourism
Travel
Customer service
Hospitality

Visitor attraction assistant
Front office assistant
Travel & Tourism
A course by
SIT
Gain entry-level skills for the tourism and travel industry, focused on visitor experience, customer service, sales, and cross-cultural communication with the New Zealand Certificate in Tourism (Level 3) at SIT.
In-person study
Face-to-face learning in a physical classroom setting
Invercargill, Invercargill
It will take a total of 21 weeks

Demonstrate the skills to provide a positive and meaningful experience for visitors in tourism and travel settings.

Apply effective communication and sales techniques for visitor attraction and support roles in tourism.

Implement practical workplace skills popular in the tourism and travel industry.
The New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience, Tourism and Travel is designed for those looking to start a career in New Zealand’s tourism or travel industries. Students learn to support and enhance visitor experiences, develop customer service and sales abilities, understand tourism workplace practices, and gain knowledge about New Zealand destinations and industry significance. The programme prepares graduates for frontline and support roles in the vibrant tourism sector.
What you need to know first
For school leavers: 10 credits at NCEA Level 1 in both literacy and numeracy
At least three years secondary education

Tourism
Travel
Customer service
Hospitality

Visitor attraction assistant
Front office assistant
Desire to work in travel and tourism
Mature applicants: demonstration of ability to succeed, such as completion of a Level 1+ study in a related discipline or sector experience
Reservation consultant
Visitor host
Rental vehicle operator
Ticket sales
Booking assistant
Front desk administration
Desire to work in travel and tourism
Mature applicants: demonstration of ability to succeed, such as completion of a Level 1+ study in a related discipline or sector experience
Reservation consultant
Visitor host
Rental vehicle operator
Ticket sales
Booking assistant
Front desk administration