New Zealand Certificate in Tourism (Level 3)
Travel & Tourism
A course by
NorthTec
Gain an introduction to New Zealand’s tourism industry, learning theory and practical skills for travel, accommodation, foreign exchange, and customer service in domestic and international tourism contexts. This Level 3 certificate is the first step to starting your career in travel, tourism, and hospitality.
Blended study
This is a mix of online learning & face-to-face sessions
Available in 4 locations
It will take a total of 6 months
Core skills this course teaches
Understand the structure of the tourism industry
Gain knowledge of domestic and international tourism, including industry roles, functions, and operations.
Develop practical skills for tourism roles
Learn through practical activities such as roleplays, industry visits, and workshops, preparing for real-world tourism job requirements.
Master reservations, accommodation, and service processes
What You're Signing Up For
The New Zealand Certificate in Tourism (Level 3) provides a foundation in airline reservations, accommodation packages, foreign exchange systems, travel insurance, and essential tourism operations. It is designed as an excellent entry point for those aiming to start a career in the tourism industry, with a focus on practical activities like roleplays, field trips, and workshops, as well as career support. Graduates will gain an understanding of both domestic and international tourism, customer service, cross-cultural communication, and travel industry requirements.
Course Content
- Airline reservations and booking systems
- Accommodation package planning
- Foreign exchange systems
- Travel insurance processes
- New Zealand and international tourism industry overview
- Destinational geography
- Customer service skills
- Cross-cultural communication
- Travel documentation and requirements
- Site visits to tourism workplaces
- Field trips and guest speakers
- CV writing workshops and career support
What you need to know first
Must be at least 16 years old at the time the programme commences.
What sort of industry will this job lead to
Tourism
Travel
Hospitality
Customer Service
Future employment opportunities might be
Tour Guide
Hotel/Motel Manager
Hotel Service Manager