Cabin Crew Online
Travel & Tourism
A course by
The International Travel College of NZ (ITC)
A flexible, online course designed to prepare students for a career as a flight attendant or cabin crew member, with an emphasis on aviation industry knowledge, customer service, and recruitment preparation.
Online study
Flexible online learning from anywhere
It will take a total of 3 months
Core skills this course teaches
Understand aviation industry fundamentals
Gain knowledge of how the aviation industry functions, including airline operations and the environment in which cabin crew work.
Comprehensive grasp of flight attendant duties
Identify and perform the various duties, responsibilities, and tasks expected of a modern-day cabin crew member.
Develop customer service excellence
Acquire the skills required to provide outstanding customer service to airline passengers, ensuring their safety and satisfaction.
What You're Signing Up For
Cabin Crew Online is an interactive training programme designed for those aspiring to become flight attendants. Developed by industry professionals, the online course covers a wide range of topics designed to equip learners with essential knowledge of the aviation industry, insights into the day-to-day role of a cabin crew member, and practical tips for cabin crew recruitment and real-world success. Participants have 90 days of flexible access to multimedia lessons, quizzes and assessments, and upon achieving a minimum pass rate, will earn an ITC Certificate of Completion.
Course Content
- 24 modules covering aviation industry operations
- Roles and responsibilities of cabin crew
- Customer service excellence in aviation
- Multimedia learning with videos and interactive quizzes
- Preparation for cabin crew recruitment and applications
- Career pathways in the airline industry
- Final assessment to demonstrate knowledge mastery
What sort of industry will this job lead to
Aviation
Tourism
Travel
Customer Service
Future employment opportunities might be
Cabin Crew Member
Flight Attendant
Airline Customer Service roles