NZ Certificate in Tourism (Level 4)
Travel & Tourism
A course by
EIT
Prepare for an exciting career in the tourism industry with the NZ Certificate in Tourism (Level 4) at EIT. Learn to deliver quality visitor experiences and gain key workplace skills, including first aid training.
In-person study
Face-to-face learning in a physical classroom setting
Hawke's Bay Campus, Napier
It will take a total of 19 weeks
Core skills this course teaches
Enhance visitor experience
Apply skills to contribute to the delivery of outstanding tourism experiences for visitors, with some responsibility for quality and customer satisfaction.
Understand business and workplace operations
Demonstrate knowledge of tourism business systems and processes and apply understanding of workplace operations in the tourism context.
Knowledge of tourism destinations
Apply in-depth knowledge about major New Zealand tourism destinations for visitor engagement and support.
What You're Signing Up For
The NZ Certificate in Tourism (Level 4) is designed to equip students with skills for a variety of roles in the tourism industry, enabling them to enhance the customer experience, understand business operations, and apply in-depth knowledge of New Zealand destinations. The programme includes first aid training and prepares graduates for employment in tourism or further study.
Course Content
- Enhancing the customer experience
- Tourism workplace operations
- Knowledge of New Zealand tourism destinations
- Tourism business systems and processes
- First aid training for managing emergencies
What you need to know first
40 credits at NCEA Level 1, including 10 Literacy and 10 Numeracy credits
NZ2199 Certificate in Tourism (Level 3)
Relevant qualification at NZQF Level 2 or above
What sort of industry will this job lead to
Tourism
Travel
Hospitality
Future employment opportunities might be
Attraction supervisor
iSite consultant
Visitor centre advisor