NZ Certificate in Tourism (Level 3)
Travel & Tourism
A course by
EIT
Prepare for a career in the fast-growing tourism industry with the NZ Certificate in Tourism (Level 3). This 19-week programme provides you with the skills and knowledge for frontline roles in tourism operations or further study.
In-person study
Face-to-face learning in a physical classroom setting
Available in 2 locations
It will take a total of 19 weeks
Core skills this course teaches
Apply customer service and selling skills
Use professional communication and sales techniques in a tourism environment.
Utilise tourism workplace practices
Understand and apply industry-relevant practices and protocols.
Demonstrate regional tourism knowledge
Showcase understanding of the features and attractions of New Zealand's regions.
What You're Signing Up For
The NZ Certificate in Tourism (Level 3), offered by EIT at Hawke's Bay and Tairāwhiti Campuses, introduces students to the dynamic tourism and travel sectors. Students learn key customer service and selling skills, develop knowledge of workplace practices, gain insight into the regions of New Zealand, and understand how the tourism industry operates. The course is designed for those seeking entry-level opportunities or a pathway to further tourism study.
Course Content
- Customer service and selling skills in tourism
- Tourism workplace practices
- Regional knowledge of New Zealand
- Overview of the tourism and travel industry
- Barista knowledge and attributes
What you need to know first
Open entry: Applicants must demonstrate capability to complete the programme.
Recommended: Completion of units or achievement standards in geography, tourism, and travel.
What sort of industry will this job lead to
Tourism
Travel
Hospitality
Future employment opportunities might be
Attraction assistant
Front office positions
Ticket sales