New Zealand Certificate in Study and Employment Pathways (Level 4) Education and Social Sciences
Social Services
A course by
Manukau Institute of Technology
Gain self-awareness, build interpersonal skills, and prepare for a career or further study in the social services sector with this foundation-level certificate.
In-person study
Face-to-face learning in a physical classroom setting
MIT Ōtara, Auckland
It will take a total of 17 weeks


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Gain self-awareness relevant to social services
Develop personal self-awareness to perform effectively in a social services setting and to support best practice.

Communicate effectively with diverse clients
Demonstrate interpersonal skills and cultural competency required to work appropriately and safely with a wide range of clients in the social services sector.

Apply strategies to build resilience
Apply effective strategies to assist clients and whanau to reduce vulnerability and build resilience.
What You're Signing Up For
This Level 4 certificate programme provides foundational skills and self-awareness for those interested in a career in the social services sector. Students will learn about cultural identity, communication, and personal growth, developing core competencies necessary for entry to roles in social work, youth work, community services, and related fields, or for further degree-level study. The programme is designed for individuals passionate about helping others and wanting to develop confidence for tertiary learning and professional practice in diverse communities.
Course Content
- Developing self-awareness and self-insight
- Interpersonal communication skills in social services
- Understanding cultural identity (personal and others')
- Cultural competency and diversity
- The influence of society and culture in social services
- Te Tiriti o Waitangi and society in Aotearoa/New Zealand
- Human Rights and diversity
- Working with disabilities and understanding discrimination
- Powhiri processes and marae protocols
- Building resilience and supporting clients/whanau
- Using information technologies for academic and workplace purposes
- Planning for further study and career pathways
- Reflective self-management and group collaboration
- Principles and barriers to recovery in mental health/addiction
What you need to know first
Open entry for domestic students. No specific academic requirements.
International applicants require minimum IELTS General or Academic score of 5.5 with no band below 5, or NZQA accepted equivalent evidence.

What sort of industry will this job lead to
Social services
Community work
Counselling
Mental health and addiction services
Youth work

Future employment opportunities might be
Support roles in social services sector
Youth work
Community work
Mental health and addiction services assistant
Iwi social services support roles


Coming Soon: Nexties Explorer
Our AI-powered Explorer is almost ready. Soon, you’ll be able to build a dynamic profile of your skills, goals, and strengths, and get a curated selection of courses just for you.
More details