Sign in the Workplace
Language & Literature
A course by
UCOL
Learn to communicate with Deaf people in the workplace with the UCOL free Sign in the Workplace course.
In-person study
Face-to-face learning in a physical classroom setting
UCOL Manawatū, Palmerston North
It will take a total of 10 weeks
This course requires 2 hours per week
Core skills this course teaches
Communicate using basic New Zealand Sign Language
Students will demonstrate the ability to use basic signs necessary for everyday interactions in a workplace environment.
Engage in customer service exchanges
Learners will be able to manage common customer service scenarios using sign language.
Share information with Deaf or hearing-impaired colleagues
Participants will develop skills for effective information exchange and inclusive communication at work.
What You're Signing Up For
Sign in the Workplace is a 10-week, part-time course designed to teach the basics of New Zealand Sign Language for effective communication in the workplace, especially with Deaf or hearing-impaired colleagues and customers. The course offers practical language skills, focusing on customer service interactions and information sharing, and aims to support inclusive, accessible work environments.
Course Content
- Introduction to New Zealand Sign Language
- Customer service exchanges in sign language
- Information sharing using sign language
- Communication basics with Deaf or hearing-impaired individuals
- Practical workplace sign language applications
What sort of industry will this job lead to
Education
Customer Service
Community Services
Diversity & Inclusion
Future employment opportunities might be
Enhanced ability to communicate with Deaf or hearing-impaired colleagues and customers
Improved workplace accessibility and inclusion
Support roles in diversity and inclusion initiatives