The Diploma in Medical Secretary from The Career Academy prepares you for a career in the health industry as a medical secretary, reception team leader, or health information administrator. Learn medical terminology, office administration, Medtech software, business communication, and medical transcription. The course is delivered online with tutor support and industry-recognised accreditation, and covers practical skills for managing patient records and healthcare communication.

Course Content

• Certificate in Medical Reception: role of a receptionist, medical reception service skills, time management, ethics, professionalism, maintaining patient records, ACC processes, introduction to Medtech, effective business communication, Microsoft Word basics, workplace health and safety, first aid, customer relationship management.

• Certificate in Medical Terminology: scope and nature of medical terminology, anatomical terms, structures, medical equipment, procedures, pharmacological terminology, body systems, skin, nervous and sensory systems.

• Certificate in Medical Transcription: introduction to transcription, tools, understanding medical records, listening skills, grammar/punctuation, style, spelling, report formatting, classification systems, discharge and death summaries, infections, working as an MT.

• Business communication and precision formatting.

• Practical use of healthcare software (Medtech, Xero, MYOB).

• Career support and CV/interview preparation.