Certificate in Medical Reception & Terminology

Health Studies

Become a qualified Medical Receptionist and learn medical terminology, administrative duties, and Medtech software with this industry-accredited online certificate.

NZ$2,296

inc GST

Enquire about international pricing

The Career Academy

This course starts anytime


Online study

Flexible online learning from anywhere

It will take a total of 6 months

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Master Medical Reception Skills

Develop the practical skills required of a medical receptionist, including managing patient records and providing excellent customer service.

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Understand Medical Terminology

Gain proficiency in commonly used medical terms across various body systems and medical specialties.

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Proficient Use of Medtech Software

Gain hands-on experience with Medtech software used in the healthcare industry.

What You're Signing Up For

This certificate course provides training in medical reception and terminology to prepare you for a wide range of healthcare administration roles. You'll learn to use Medtech software, understand key medical terms, and manage administrative tasks in a medical setting. The course emphasizes industry-relevant practical skills, communication, patient records, and workplace readiness. It is 100% online with flexible payment options and unlimited support.

Course Content

  • Role of a Receptionist
  • Medical Reception Service Skills
  • Time Management, Ethics and Professionalism
  • Maintain Patient Records
  • Understanding Medicare
  • Effective Business Communication
  • Introduction to Microsoft Word
  • Workplace Health and Safety
  • First Aid and Medical Emergencies
  • Customer Relationship Management
  • Introduction to Medtech (optional module)
  • Scope and Nature of Medical Terminology
  • Anatomical Terms and Structures
  • Medical Equipment and Procedures
  • Pharmacological Terminology
  • Musculoskeletal System
  • Cardiovascular, Lymphatic and Immune System
  • Respiratory and Reproductive Systems
  • Digestive and Excretory Systems
  • The Skin
  • Nervous and Sensory Systems
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What sort of industry will this job lead to

  • Healthcare

  • Medical Administration

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Future employment opportunities might be

  • Medical Receptionist

  • Patient Services Coordinator

  • Clinical Administration Officer

  • Medical Office Assistant

  • Health Records Clerk

  • Medical Transcription Assistant

  • Medicare Billing Coordinator

  • Appointment Scheduler

  • Customer Liaison (Healthcare)

  • Front‑of‑House Medical Assistant

The Career Academy

The Career Academy is here to transform your future. As an internationally recognised online education provider, they partner with industry to deliver courses that are practical, flexible, and designed to get results. With expert tutors, a 4.8/5 star student rating, and graduates in New Zealand, Australia, Ireland and the UK, The Career Academy has already helped over 25,000 learners each year gain the skills, confidence, and qualifications to take their next step. You could be next.