Certificate in Medical Reception & Terminology
Health Studies
A course by
The Career Academy
Become a qualified Medical Receptionist and learn medical terminology, administrative duties, and Medtech software with this industry-accredited online certificate.
Online study
Flexible online learning from anywhere
It will take a total of 6 months


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Master Medical Reception Skills
Develop the practical skills required of a medical receptionist, including managing patient records and providing excellent customer service.

Understand Medical Terminology
Gain proficiency in commonly used medical terms across various body systems and medical specialties.

Proficient Use of Medtech Software
Gain hands-on experience with Medtech software used in the healthcare industry.
What You're Signing Up For
This certificate course provides training in medical reception and terminology to prepare you for a wide range of healthcare administration roles. You'll learn to use Medtech software, understand key medical terms, and manage administrative tasks in a medical setting. The course emphasizes industry-relevant practical skills, communication, patient records, and workplace readiness. It is 100% online with flexible payment options and unlimited support.
Course Content
- Role of a Receptionist
- Medical Reception Service Skills
- Time Management, Ethics and Professionalism
- Maintain Patient Records
- Understanding Medicare
- Effective Business Communication
- Introduction to Microsoft Word
- Workplace Health and Safety
- First Aid and Medical Emergencies
- Customer Relationship Management
- Introduction to Medtech (optional module)
- Scope and Nature of Medical Terminology
- Anatomical Terms and Structures
- Medical Equipment and Procedures
- Pharmacological Terminology
- Musculoskeletal System
- Cardiovascular, Lymphatic and Immune System
- Respiratory and Reproductive Systems
- Digestive and Excretory Systems
- The Skin
- Nervous and Sensory Systems

What sort of industry will this job lead to
Healthcare
Medical Administration

Future employment opportunities might be
Medical Receptionist
Patient Services Coordinator
Clinical Administration Officer
Medical Office Assistant
Health Records Clerk
Medical Transcription Assistant
Medicare Billing Coordinator
Appointment Scheduler
Customer Liaison (Healthcare)
Front‑of‑House Medical Assistant


Coming Soon: Nexties Explorer
Our AI-powered Explorer is almost ready. Soon, you’ll be able to build a dynamic profile of your skills, goals, and strengths, and get a curated selection of courses just for you.
More details
The Career Academy is here to transform your future. As an internationally recognised online education provider, they partner with industry to deliver courses that are practical, flexible, and designed to get results. With expert tutors, a 4.8/5 star student rating, and graduates in New Zealand, Australia, Ireland and the UK, The Career Academy has already helped over 25,000 learners each year gain the skills, confidence, and qualifications to take their next step. You could be next.