New Zealand Certificate in Hospitality (Level 3)
Food & Beverage
A course by
Whitireia & WelTec
Start your professional journey in hospitality with this foundational programme covering food service, basic cookery, barista skills, customer service, and accommodation operations.
In-person study
Face-to-face learning in a physical classroom setting
It will take a total of 17 weeks
Core skills this course teaches
Broad understanding of the hospitality industry
Gain knowledge of the different career opportunities and understand how departments interact and communicate to provide effective service.
Essential café and beverage service skills
Provide café service, make barista coffee, and prepare and serve basic beverages.
Front of house and accommodation operations
Understand and perform key front of house, reception, and accommodation services tasks.
What You're Signing Up For
This Level 3 certificate prepares students for entry-level roles across the hospitality sector. Learners will build skills in café and barista service, food and beverage preparation, front of house roles, reception and accommodation services, and customer service. Emphasis is placed on hands-on experience across industry departments to make informed choices about career pathways within hospitality.
Course Content
- Food service fundamentals
- Communication and customer service
- Café beverage service and barista skills
- Processing payments
- Basic cookery skills and food handling
- Work and food safety
- Front office and accommodation services
- Industry department experience
What you need to know first
10 NCEA Level 1 Literacy credits
10 NCEA Level 1 Numeracy credits
What sort of industry will this job lead to
Hospitality
Food and Beverage Services
Customer Service
Accommodation Services
Future employment opportunities might be
Entry level and junior positions in cafes
Hotels