New Zealand Certificate in Food and Beverage Service (Level 3)
Food & Beverage
A course by
UCOL
Gain practical skills and an industry recognised Level 3 qualification in food and beverage service with UCOL. Prepare and serve food and beverages at cafés and functions, develop professional hospitality skills, and gain real-world experience in training restaurants.
In-person study
Face-to-face learning in a physical classroom setting
UCOL Manawatū, Palmerston North
It will take a total of 19 weeks
This course requires 35 hours per week
Core skills this course teaches
Health and Safety Practices
Apply health and safety, food safety and security practices to minimize hazards and ensure safety for self and customers in hospitality settings.
Communication Skills
Communicate confidently and effectively with colleagues and customers in food and beverage service environments.
Problem Solving
Follow standard operating procedures and handle familiar problems according to hospitality establishment protocols.
What You're Signing Up For
The New Zealand Certificate in Food and Beverage Service (Level 3) from UCOL provides learners with practical skills to work in cafés, restaurants, and hospitality functions. Emphasis is on health and safety, food safety, customer communication, barista skills, and restaurant service procedures. Learners gain hands-on experience in on-site training restaurants and learn professional behaviours valued by employers. The programme prepares graduates for roles in hospitality and offers pathways to higher level certificates.
Course Content
- Health and safety, food safety, and security practices
- Following standard operating procedures in food and beverage environments
- Communication and customer service strategies
- Complaint handling and problem solving within authority
- Professional behaviour in hospitality
- Barista service: espresso preparation, milk texturing, equipment maintenance
- Restaurant service: food and beverage service procedures, order processing, health and safety
- Sustainability practices in a restaurant
- Product knowledge of hot and cold beverages and food
- Set up, break down, and maintenance of equipment and dining areas
What you need to know first
NCEA Level 1 or equivalent including 10 Literacy credits and 10 Numeracy credits
What sort of industry will this job lead to
Hospitality
Food and Beverage Service
Tourism
Future employment opportunities might be
Hotels
Restaurants
Cafés
Bars