Hospitality Program
Food & Beverage
A course by
MSL Training
A practical hospitality program offering hands-on training in food service, barista skills, restaurant service, and hospitality supervision, designed for NZ residents with zero fees for level 2 and youth guarantee eligibility for level 3.
In-person study
Face-to-face learning in a physical classroom setting
Manukau Campus, Auckland
It will take a total of 15 weeks
Core skills this course teaches
Basic Hospitality Skills
Develop teamwork, communication, food safety and hygiene, barista and beverage skills, and customer service for entry-level hospitality roles.
Advanced Restaurant Service
Gain knowledge in restaurant operations, advanced food hygiene and safety, food and beverage preparation, menu design, and enhanced customer service.
Supervisory Competence in Hospitality
Learn host responsibility, workplace security, beverage knowledge, event setup and service, and effective workplace communication to prepare for supervisory positions.
What You're Signing Up For
This hospitality program at MSL Training offers practical, hands-on learning for students aspiring to enter or advance in the hospitality industry. The program consists of multiple levels, teaching teamwork, communication, food safety, barista skills, customer service, restaurant operations, food and beverage preparation, menu design, workplace communication, and supervisory skills. The program is designed for New Zealand residents and citizens and includes NZQA National Qualifications with recognized eligibility for zero fees or youth guarantee schemes at certain levels.
Course Content
- Teamwork & Communication
- Food Safety & Hygiene
- Barista & Beverage Skills
- Customer Service & Sales
- Table Service & Hospitality Essentials
- Restaurant Operations & Service
- Health & Safety in Hospitality
- Advanced Food Hygiene & Safety
- Food & Beverage Preparation
- Customer Service & Menu Design
- Host Responsibility
- Security in Workplace
- Wine and Beer Knowledge and Service Skills
- Food and Beverage Matching
- Function and Events Set-up and Service
- Workplace Communication
What you need to know first
Level 1 qualifications or none for Level 2 course
What sort of industry will this job lead to
Hospitality
Food & Beverage Services
Future employment opportunities might be
Hospitality worker
Barista
Food and beverage attendant
Restaurant server