New Zealand Certificate in Business (Administration and Technology) (Level 3)
Business & Management
A course by
Wintec
Gain practical administration and business technology skills to excel in diverse office environments with the NZ Certificate in Business (Administration and Technology) (Level 3) at Wintec.
Blended study
This is a mix of online learning & face-to-face sessions
Hamilton City Campus, Hamilton
This course requires 16 hours per week
Core skills this course teaches
Master business technologies and digital tools
Gain the ability to confidently use business technologies in both cloud and desktop environments, including web-based tools such as Microsoft Teams and conferencing platforms.
Produce business documents and manage data
Learn to process data effectively, produce accurate reports, create spreadsheets, and perform financial calculations for business purposes.
Deliver high quality customer service
Develop customer service skills to meet stakeholder expectations in diverse office settings and understand techniques for effective client interaction.
What You're Signing Up For
This programme equips students with essential skills in business technologies, administration systems, customer service, and office procedures. Learn to use digital tools, process data, produce reports, create business documents, and apply professional interpersonal skills. Graduates will be prepared for entry-level administrative roles or to progress to higher business studies.
Course Content
- Business technologies and software (cloud and desktop)
- Digital web-based tools (Microsoft Teams, conferencing platforms)
- Data processing and report production
- Spreadsheet creation and financial calculations
- Customer service in office settings
- Teamwork and communication for business
- Preparation and management of administrative systems (meetings, filing, scanning, copying)
- Professional and ethical conduct in the workplace
- Problem-solving, decision-making, and self-management
What you need to know first
Open entry – applicants must demonstrate a reasonable likelihood of success.
If English is a second language: Academic IELTS score of 5.0 (no band lower than 5), or equivalent.
What sort of industry will this job lead to
Business administration
Office support
Clerical sectors
Future employment opportunities might be
Receptionist
Office junior
Administrator
Records officer
Data processor