Effective Communication for Work
Business & Management
A course by
UC Online
Core skills this course teaches
Increased meeting effectiveness
Learn techniques to be more effective in meetings and to influence the decisions made around you.
Improved workplace relationships
Apply communication strategies for building stronger relationships at work.
Conflict management skills
Implement practical approaches to manage conflict and navigate disagreements in a professional environment.
What You're Signing Up For
Effective Communication for Work enables learners to build practical strategies for communicating more effectively in meetings and daily workplace interactions. Based on Aotearoa New Zealand research, the course covers increasing meeting effectiveness, relationship-building techniques, managing conflicts, and valuing diverse cultural input at work. The programme is ideal for professionals, leaders, or anyone wanting to strengthen workplace communication. It includes self-paced modules, real case studies, and digital assessment, culminating in a digital badge upon completion.
Course Content
- Getting things done: Decision-making and productivity in meetings.
- Getting on with people: Building workplace relationships through better communication.
- Managing the hard stuff: Addressing conflict and challenging workplace communication scenarios.
- Working across cultures: Understanding perspectives and maximising diversity at work.
- Self-assessment activities to reinforce learning.
What you need to know first
Confidence in listening, reading, and writing in English.
What sort of industry will this job lead to
Business
Management
Human Resources
Future employment opportunities might be
Enhanced capability for leadership or management roles.
Improved workplace productivity and collaboration.
Better preparedness for roles requiring workplace communication.