New Zealand Certificate in Business (Administration and Technology) (Level 3)
Business & Management
A course by
Toi Ohomai
Gain essential skills for a career in business administration, including Microsoft Office, basic payroll, customer service, teamwork, and digital communication. This Level 3 NZQA Certificate is a great entry point for business support roles or further study.
Blended study
This is a mix of online learning & face-to-face sessions
Windermere Campus, Tauranga
It will take a total of 6 months
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Proficiency in Business Software
Use Microsoft Word, Excel, and Outlook effectively for typical office tasks.
Basic Payroll and Accounts
Operate accounting software for basic payroll processes.
Customer Service and Communication
Apply customer service techniques and digital communication in a business setting.
What You're Signing Up For
This course provides a foundation for a career in business administration and office support, teaching key digital and interpersonal skills. You'll learn how to use Microsoft Word, Excel, and Outlook, as well as accounting software for basic payroll tasks. The course covers teamwork, customer service, time management, digital communication, and personal/interpersonal skills, and includes practical, industry-relevant assignments. Graduates are prepared for varied roles in office settings and will be well-placed for further business-related studies.
Course Content
- Microsoft Word, Excel and Outlook
- Customer service techniques
- Time management
- Teamwork
- Personal and interpersonal skills
- Accounting software for basic payroll tasks
- Digital communication
What you need to know first
Open entry: Delegated authority must be satisfied applicant has the capability to complete course requirements.
Evidence of English language proficiency if English, te reo Māori, or NZSL is not a first language (IELTS General or Academic score of 5 with no band below 5, or NZ Certificate in English Language Level 3, or as outlined by NZQA).
What sort of industry will this job lead to
Office Administration
Business Support
Technology
Future employment opportunities might be
Receptionist
Data Entry Operator
Front Line Customer Service
Call Centre Operator
Junior Administrator
Office Support Worker
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Our AI-powered Explorer is almost ready. Soon, you’ll be able to build a dynamic profile of your skills, goals, and strengths, and get a curated selection of courses just for you.
More details