New Zealand Certificate in Business (Administration and Technology) (Level 3)

Business & Management

Jump-start your career in business administration and technology. Learn essential office and digital skills with practical assignments linked to industry needs. Ideal for those seeking a broad office administration role or laying foundations for further business studies.

NZ$4,188

inc GST

Enquire about international pricing

Toi Ohomai Institute of Technology

This course starts anytime

NZQA Level 3 Certification (60 Credits)

Study Level

Entry

1
2
3
4
5
6
7
8
9
10

Blended study

This is a mix of online learning & face-to-face sessions

Windermere Campus, Tauranga

It will take a total of 6 weeks


Core skills this course teaches


Star graphic

Apply business software skills

Use Microsoft Word, Excel, Outlook, and accounting software in a business environment.

Star graphic

Perform business administration tasks

Demonstrate ability in customer service, basic payroll, and office support functions.

Star graphic

Work effectively in a team

Display teamwork and interpersonal abilities needed in diverse office settings.

What You're Signing Up For

This programme equips you with the foundational business administration and technology skills needed for a variety of office-based roles. You'll gain practical knowledge in Microsoft Word, Excel, Outlook, customer service, accounting software, payroll, digital communication, time management, and interpersonal skills. The course is designed for those looking to enter business administration or upskill, with content and assignments closely linked to real industry requirements. Graduates are well-prepared for supervised general office administration roles and can continue further study in business or legal fields.

Course Content

  • Microsoft Word, Excel and Outlook
  • Accounting software and basic payroll tasks
  • Customer Service Techniques
  • Teamwork
  • Digital Communication
  • Time Management
  • Personal and Interpersonal Skills

What you need to know first

Open entry if the delegated authority at the campus/site is satisfied that the applicant can complete the requirements.

Applicants whose first language is not English, te reo Māori, or New Zealand Sign Language must provide evidence of English language proficiency.

Industry icon

What sort of industry will this job lead to

  • Business administration

  • Office support

  • Customer service

Employment opportunities icon

Future employment opportunities might be

  • Receptionist

  • Data Entry Operator

  • Front Line Customer Service

  • Call Centre Operator

  • Junior Administrator

  • Office Support Worker

Toi Ohomai Institute of Technology

Known for hands-on, industry-aligned education, Toi Ohomai focuses on giving learners real skills that lead to real outcomes. With strong employer connections, supportive teaching, and clear pathways across certificates, diplomas, and degrees, it’s a place where learning stays relevant and confidence grows over time. Programmes span trades, construction, business, health, creative industries, technology, and primary industries, helping learners build experience and momentum for whatever comes next.