New Zealand Certificate in Business (First Line Management) (Level 4)

Business & Management

A course by

SIT

Gain the technical and interpersonal skills required for effective first line management, including leading teams, operational workflow management, and fostering an inclusive, ethical workplace environment.

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Free study? Yep, it’s possible. Find out if you qualify.


This course starts anytime

NZQA Level 4 Certification (60 Credits)

Study Level

Entry

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Online study

Flexible online learning from anywhere

SIT2LRN Distance Learning, Online

It will take a total of 17 weeks

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Lead teams and manage workflows in an effective and ethical manner

Graduates will be able to lead teams and manage operational workflows in line with principles of the Treaty of Waitangi and within a multicultural environment.

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Manage workflows to achieve objectives

Apply operational management skills to ensure workflows align with, and contribute to, team and entity goals.

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Assess and respond to team or entity issues

Identify actual or potential issues and respond appropriately to contribute positively to organizational objectives.

What You're Signing Up For

The New Zealand Certificate in Business (First Line Management) (Level 4) is designed for those aiming to lead teams and achieve workplace objectives. The programme develops key technical, interpersonal, and leadership skills needed for first line management roles, including management of workflows, problem solving, motivation, communication, and inclusive practices. Delivered via SIT2LRN distance learning, it provides practical experience, requiring workplace access for assessments. Graduates are prepared for first line supervisory and management roles in various organizational contexts.

Course Content

  • Business Environment: Developing knowledge to resolve factors impacting business and promoting workplace relationships.
  • Team Leadership: Understanding and applying leadership styles, communication, and behavioural management.
  • Managing Teams: Motivating teams, managing workflow, achieving team objectives.
  • Setting and Meeting Objectives: Managing workflow, addressing performance and resource allocation, staff management.

What you need to know first

40 credits at NCEA Level 1, including 10 Literacy credits and 10 Numeracy credits, or a recognised equivalent.

New Zealand Certificate in Business (Administration and Technology) (Level 3), or New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3), or New Zealand Certificate in Business (Introduction to Small Business) (Level 3), or relevant qualification at NZQF Level 2 or above.

Special admission for applicants aged 20+ without standard entry, or discretionary admission for those under 20 who do not meet entry requirements.

All applicants whose first language is not English or te reo Māori must meet English language requirements (IELTS 5.5 with no band less than 5 or NZQA recognised equivalent).

Applicants must have access to a workplace environment for assessments.

All students need computer and internet access.

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What sort of industry will this job lead to

  • Business

  • Management

  • Leadership

  • Administration

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Future employment opportunities might be

  • First Line Manager

  • Team Leader

  • Supervisor in business, cultural, or community contexts