New Zealand Certificate in Business (Administration and Technology) (Level 3)
Business & Management
A course by
Manukau Institute of Technology
Develop your business administration and technology skills to be ready to apply for general office administration roles or to progress on to further study.
Online study
Flexible online learning from anywhere
MIT Manukau, Manukau
It will take a total of 16 weeks
Core skills this course teaches

Provide administrative and general office services
Use business technologies effectively to provide administrative and general office services in a business environment.

Contribute to team objectives
Work cooperatively in a team to achieve business goals and objectives.

Apply customer service techniques
Select and apply appropriate customer service techniques in a business context.
What You're Signing Up For
This programme provides learners with the skills to work in a variety of administration roles within business entities. The qualification covers administrative services using business technologies, customer service techniques, financial information processing, and workplace practice within a business context. Students can study full-time or part-time, onsite at MIT Manukau or online for domestic students. The programme structure includes four courses totaling 60 credits: Customer services, Business technologies, Financial information, and Workplace practice. Successful graduates are prepared for supervised general office administration roles across various sectors or further study in business-related fields.
Course Content
- Customer services - providing administrative and office services using business technologies, teamwork, customer service, professional and ethical behaviour
- Business technologies - using business technologies to produce workplace documents
- Financial information - performing financial calculations and processing data using business technologies
- Workplace practice - applying technologies to support business performance, teamwork, and personal skills in business context
What you need to know first
Open entry if the delegated authority is satisfied with applicant capability
English language proficiency evidence required for non-native speakers
International applicants require IELTS 5.0 with no band lower than 5

What sort of industry will this job lead to
Business
Administration
Technology

Future employment opportunities might be
Supervised general office administration roles in various sectors
Roles in cultural and community settings