Certificate in Pharmacy (Introduction) (Level 3) (Online Programme)
Allied Health
A course by
AGI
An introductory online certificate programme providing the knowledge and skills to work in pharmacy retail in a non-dispensing assistant role, including clinical placement.
Online study
Flexible online learning from anywhere
Online
It will take a total of 18 weeks
This course requires 20 hours per week
Core skills this course teaches

Professional standards and ethics
Work ethically and professionally as required by the pharmacy codes and standards.

Customer and team interaction
Interact with pharmacy team members and customers/patients to ensure the provision of culturally appropriate customer service.

Pharmacy workplace legislation
Apply legislation relevant to their workplace in a pharmacy context.
What You're Signing Up For
This 15-week online certificate provides essential skills and knowledge for those seeking employment in retail pharmacies, focusing on non-dispensing roles under pharmacist supervision. Covering customer service, safe practice, legislation, pharmacy products and services, as well as first aid and retail operations. Includes a clinical placement in a retail pharmacy.
Course Content
- Safe practice and ethical standards in pharmacy
- Customer service in a culturally appropriate manner
- Pharmacy legislation relevant to workplace
- Pharmacy-related products and services – provision and advice, referral to pharmacists
- First aid in a pharmacy context
- Support activities within the pharmacy
- Point-of-sale transactions and retail operations using IT tools
- 6-week clinical placement in a retail pharmacy
What you need to know first
At least 16 years of age at programme start date (domestic students)
8 credits at NCEA Level 1 in English (4 in reading, 4 in writing) or equivalent (domestic students)
Minimum of 3 years secondary education (domestic students)
No minimum academic requirements for applicants 20 years or older

What sort of industry will this job lead to
Pharmacy
Retail Health Services

Future employment opportunities might be
Pharmacy assistant (non-dispensing role) in retail pharmacy