New Zealand Certificate in Food and Beverage Service (Level 4) (Restaurant Services)
Hospo, Food & Tourism
A course by
Whitireia & WelTec
Gain advanced skills and knowledge to practice food and beverage service in commercial hospitality environments. Designed for those working or seeking to work in restaurants, hotels, cafes, and related settings.
Blended study
This is a mix of online learning & face-to-face sessions
It will take a total of 17 weeks
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Advanced Customer Service in Hospitality
Demonstrate advanced customer service skills in a range of food and beverage service settings.
Menu and Beverage Knowledge
Apply understanding of menu design (including dietary and sustainability needs) and beverage preparation.
Workplace Health, Safety, and Compliance
Implement workplace health, food safety, and security practices; show understanding of legislative compliance relevant to hospitality.
What You're Signing Up For
This Level 4 certificate builds on front-of-house knowledge and prepares students for advanced roles in the hospitality sector's food and beverage service. The course is ideal for those already employed or seeking work experience placements, offering a blend of campus-based and online learning alongside industry practice. Topics include customer service, advanced service styles, menu design for special diets and sustainability, beverage preparation, health and safety, and workplace compliance. Completion leads to roles in cafes, hotels, restaurants, events, or progression to higher study.
Course Content
- Customer service skills and advanced food and beverage service styles
- Menu design, including special dietary needs and sustainability
- Preparation and service of hot and cold beverages
- Workplace health and safety
- Food safety and security
- Legislative compliance in the hospitality industry
- Standard operating procedures in food and beverage service
- Work experience with record of industry activity
- Blended delivery: on-campus days and online resources
What you need to know first
10 NCEA Level 1 Literacy and 10 NCEA Level 1 Numeracy credits, or equivalent.
What sort of industry will this job lead to
Hospitality
Food and Beverage Services
Future employment opportunities might be
Entry-level positions in cafes
Hotels
Restaurants
Events centres
Catering companies
Other food and beverage service and customer service businesses
Coming Soon: Nexties Explorer
Our AI-powered Explorer is almost ready. Soon, you’ll be able to build a dynamic profile of your skills, goals, and strengths, and get a curated selection of courses just for you.
More details