New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience, Tourism and Travel

Hospo, Food & Tourism

A course by

SIT

Gain entry-level skills for the tourism and travel industry, focused on visitor experience, customer service, sales, and cross-cultural communication with the New Zealand Certificate in Tourism (Level 3) at SIT.

STUDY FREE
$ENQUIRE

Interested in this course? Enquire now for Domestic & International pricing

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Free study? Yep, it’s possible. Find out if you qualify.


This course starts anytime

NZQA Level 3 Certification (70 Credits)

Study Level

Entry

1
2
3
4
5
6
7
8
9
10

In-person study

Face-to-face learning in a physical classroom setting

Invercargill, Invercargill

It will take a total of 21 weeks

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Support and enhance visitor experience

Demonstrate the skills to provide a positive and meaningful experience for visitors in tourism and travel settings.

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Provide customer service and sales

Apply effective communication and sales techniques for visitor attraction and support roles in tourism.

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Understand workplace practices in tourism

Implement practical workplace skills popular in the tourism and travel industry.

What You're Signing Up For

The New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience, Tourism and Travel is designed for those looking to start a career in New Zealand’s tourism or travel industries. Students learn to support and enhance visitor experiences, develop customer service and sales abilities, understand tourism workplace practices, and gain knowledge about New Zealand destinations and industry significance. The programme prepares graduates for frontline and support roles in the vibrant tourism sector.

Course Content

  • Customer service, sales and communication
  • Tourism workplace practices
  • Destination Aotearoa New Zealand
  • The tourism and travel industry
  • Regional Aotearoa New Zealand

What you need to know first

For school leavers: 10 credits at NCEA Level 1 in both literacy and numeracy

At least three years secondary education

Desire to work in travel and tourism

Mature applicants: demonstration of ability to succeed, such as completion of a Level 1+ study in a related discipline or sector experience

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What sort of industry will this job lead to

  • Tourism

  • Travel

  • Customer service

  • Hospitality

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Future employment opportunities might be

  • Visitor attraction assistant

  • Front office assistant

  • Reservation consultant

  • Visitor host

  • Rental vehicle operator

  • Ticket sales

  • Booking assistant

  • Front desk administration