Diploma in Tourism & Travel Management (Level 5)
Hospo, Food & Tourism
A course by
New Zealand School of Tourism
A 32-week Level 5 diploma covering tourism marketing, sustainability, Disney case studies, business operations, risk management, and customer service, including study tours and internship opportunities.
In-person study
Face-to-face learning in a physical classroom setting
Available in 5 locations
It will take a total of 32 weeks


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Understand tourism business operations
Gain insight into how tourism businesses function, with a focus on major organizations such as Walt Disney World.

Risk management in tourism
Identify and analyze risks within tourism settings and develop relevant management strategies.

Engage effectively with the tourism industry
Develop industry knowledge and professional engagement practices.
What You're Signing Up For
This intensive diploma delivers knowledge and practical skills in tourism marketing, sustainability, business operations, and engaging with the tourism industry. Students will explore risk management, customer service, and have the opportunity to participate in study tours and internships, learning first-hand from real-world tourism businesses like Walt Disney World. Graduates are equipped for a range of exciting roles in travel and tourism.
Course Content
- Disney World case study
- Tourism business operations
- Risk analysis and management
- Engaging with the tourism industry
- Exceptional customer service
- Tourism marketing
- Sustainability in tourism
- Study tours
- International internship exposure
What you need to know first
NCEA Level 3 or
A Level 4 qualification in tourism or travel
Special admission for applicants aged over 20 with relevant prior experience (no formal qualifications required)

What sort of industry will this job lead to
Travel and Tourism
Hospitality

Future employment opportunities might be
Front desk agent
Tour guide
Travel agent
Customer service agent
Concierge
Airline sales manager
Shore excursion staff


Coming Soon: Nexties Explorer
Our AI-powered Explorer is almost ready. Soon, you’ll be able to build a dynamic profile of your skills, goals, and strengths, and get a curated selection of courses just for you.
More details