New Zealand Certificate in Food and Beverage Service (Level 3)
Hospo, Food & Tourism
A course by
NorthTec
Gain the knowledge and practical skills needed for work in cafés and restaurants, including food preparation, barista skills, kitchen health and safety, and customer service, leading to a Level 3 NZQA certificate.
Blended study
This is a mix of online learning & face-to-face sessions
Available in 4 locations
It will take a total of 12 weeks
This course requires 36 hours per week


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Demonstrate food and beverage service skills
Students will be able to proficiently provide service in cafés and restaurants, covering food preparation, barista techniques, and basic customer care.

Apply kitchen health and safety practices
Graduates will understand and employ health and safety requirements within a commercial kitchen and hospitality context.

Deliver effective customer service
Learners will develop practical skills to communicate and interact with customers to industry standards.
What You're Signing Up For
This programme equips students with the foundational skills required for successful employment in cafés, restaurants, and related hospitality environments. Covering both kitchen/back-of-house and front-of-house operations, the course includes hands-on learning in food preparation and service, barista techniques, kitchen hygiene, health and safety, and customer interaction. Students will also take part in culinary events, gain real-life work experience, and have the option to complete workplace-based training through a traineeship for those already employed in the industry.
Course Content
- Food preparation and service
- Barista skills and café service
- Kitchen health and safety
- Customer service in food and beverage settings
- Participation in culinary events
- Workplace-based learning option (Te Tupu Tahi traineeship)
- Self-directed and class-based study
What you need to know first
Be at least 16 years old at the time the programme commences
Be able to read, write, and communicate in English at a basic level
Be physically able to complete the programme-specific outcomes

What sort of industry will this job lead to
Hospitality
Food and Beverage

Future employment opportunities might be
Café staff
Barista
Counter service
Functions staff
Bar attendant
Food service worker


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Our AI-powered Explorer is almost ready. Soon, you’ll be able to build a dynamic profile of your skills, goals, and strengths, and get a curated selection of courses just for you.
More details