Hospitality Supervisors

Hospo, Food & Tourism

A course by

MSL Training

A 24-week evening certificate course for those wanting to become supervisors or team leaders in the hospitality sector. Includes the New Zealand Certificate in Food and Beverage Service (Level 4, Restaurant Services) and the LCQ (Licence Controller Qualification), offered at zero fees to eligible NZ residents.

STUDY FREE
$ENQUIRE

Interested in this course? Enquire now for Domestic & International pricing

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Free study? Yep, it’s possible. Find out if you qualify.


This course starts anytime

NZQA Level 4 Certification

Study Level

Entry

1
2
3
4
5
6
7
8
9
10

In-person study

Face-to-face learning in a physical classroom setting

Manukau Campus, Auckland

It will take a total of 24 weeks

This course requires 12 hours per week

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Gain NZQA Level 4 Hospitality Leadership Qualification

Earn the New Zealand Certificate in Food and Beverage Service (Level 4) with a strand in Restaurant Services.

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Achieve LCQ (Licence Controller Qualification)

Gain the legal qualification required to be a licensed supervisor in liquor establishments, understanding legal compliance and responsible alcohol service.

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Lead teams in hospitality environments

Develop key supervisory skills including communication, dispute resolution, team leadership, and event management.

What You're Signing Up For

This course equips students to progress into supervisory or management roles in hospitality. Students gain both hospitality management knowledge and hands-on restaurant supervisory skills. The program covers responsible host practices, security, beverage knowledge and matching, workplace communication, event setup, and compliance with NZ liquor licensing laws. Suitable for those aiming to take on more responsibility, increase their career opportunities and pay, or change careers into hospitality leadership positions.

Course Content

  • Host responsibility in licensed premises
  • Security in the workplace
  • Wine and beer knowledge and service skills
  • Food and beverage matching
  • Function and events set-up and service (including arranging tables, décor and food and beverage services)
  • Workplace communication
  • NZ liquor regulations and responsible service

What you need to know first

18 years or older

NZQA Level 3 Hospitality Qualification OR equivalent industry experience

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What sort of industry will this job lead to

  • Hospitality

  • Food and Beverage

  • Liquor Licensing

  • Event Services

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Future employment opportunities might be

  • Restaurant Supervisor

  • Team Leader in Hospitality

  • Duty Manager

  • Event Supervisor

  • Licensed Venue Supervisor