Accommodation Management

Hospo, Food & Tourism

Study the core concepts of accommodation management, with a focus on reservations, guest services, and revenue management within the hospitality industry.

NZ$968

inc GST

Enquire about international pricing


This course starts anytime

(15 Credits)


In-person study

Face-to-face learning in a physical classroom setting

Background blur gradient small

Coming Soon: Nexties Explorer

Our AI-powered Explorer is almost ready. Soon, you’ll be able to build a dynamic profile of your skills, goals, and strengths, and get a curated selection of courses just for you.

More details

Unlock these abilities


Star graphic

Explain operational areas of a hotel and Rooms Division

Confidently explain the inter-relationship of all operational areas of a hotel, and the specific role that Rooms Division plays.

Star graphic

Critique accommodation operations management

Critique the complexities of managing accommodation operations.

Star graphic

Analyse reservations process and guest services

Review the structure of the reservation process and evaluate guest services required to support accommodation management.

What You're Signing Up For

This course explores the operational and strategic management of accommodation in the hospitality sector. It covers how reservations impact house operations, guest service requirements, the analysis of financial and non-financial reports, maximising room revenue, and evaluating the hotel industry's business environment and management techniques.

Course Content

  • Concepts of accommodation management
  • Reservations process
  • Operational areas of a hotel and Rooms Division
  • Managing accommodation operations
  • Guest services in accommodation
  • Financial and non-financial reports analysis
  • Revenue management and rate structures
  • Global hotel business environment
  • Business cycles and industry trends
  • Corporate social responsibility in hospitality
  • Best practice industry management techniques

What you need to know first

A minimum of 60 credit points from specified courses

A minimum of 60 credit points from any level 200 or 300 course

Restriction: Hotel and Institutional Management Analysis, MGMT-313

Industry icon

What sort of industry will this job lead to

  • Hospitality

  • Tourism

  • Accommodation services

Employment opportunities icon

Future employment opportunities might be

  • Accommodation Manager

  • Hotel Operations Manager

  • Rooms Division Manager

  • Revenue Manager in Hospitality

  • Consultant in Accommodation Management