Introduction to Hospitality Skills (Café and Restaurant Services) (Level 2)
Hospo, Food & Tourism
A course by
Future Skills
Gain practical hospitality, barista, and cookery skills for entry-level roles in cafés and restaurants. This hands-on Level 2 programme prepares you to work in food and beverage service and provides a pathway to further study in hospitality.
In-person study
Face-to-face learning in a physical classroom setting
Manukau, Auckland
It will take a total of 3 months


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Apply health and safety requirements in hospitality settings
Identify hazards, follow safe working practices, maintain personal hygiene standards, and prevent food contamination.

Prepare and present espresso beverages
Gain hands-on barista skills using commercial espresso machines to serve a range of hot beverages.

Bake and present basic goods
Prepare and present simple baked products suitable for a café or restaurant.
What You're Signing Up For
This programme is designed to equip students with entry-level skills for roles within the hospitality sector, particularly in café and restaurant services. Through hands-on, practical learning in a fully equipped training kitchen, students learn food safety, how to prepare espresso beverages, bake goods, cook various foods, and deliver food service as part of a team. It is ideal for school leavers, new immigrants, and mature students without a formal qualification, and provides a stepping stone to higher-level hospitality qualifications and a range of career opportunities in food and beverage.
Course Content
- Safety in Hospitality – identification of hazards, safe working practices, food safety and hygiene
- Introduction to Barista Skills – preparing and presenting espresso beverages using commercial equipment
- Introduction to Baking – preparing and presenting basic baked goods
- Introduction to Cookery – basic cooking methods and preparing pantry foods
- Food Service – team-based planning, preparing, and delivering food service
What you need to know first
Applicants must be at least 16 years old at the programme start (or 15 with an early leaving exemption)
Step 2 in Literacy on the LNAAT test
Able to read, write, and communicate in English at a suitable level
Basic computer skills and access to a laptop
Applicants may be screened for suitability

What sort of industry will this job lead to
Hospitality
Food and Beverage

Future employment opportunities might be
Barista
Kitchen Hand
Bakery Assistant
Service Staff
Catering Assistant


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Our AI-powered Explorer is almost ready. Soon, you’ll be able to build a dynamic profile of your skills, goals, and strengths, and get a curated selection of courses just for you.
More details